Notice on the Enchanted website:
Dear Customers and Enchanted fans,
It is with great sadness and a heavy heart that Enchanted Cirque has to announce that due to unforeseen circumstances and matters beyond our control, the production will close, effective immediately. The circumstances have included Enchanted Cirque being victim of a major theft by an ex-employee, and other misconduct and matters which have significantly affected the ongoing viability of the show.
Notwithstanding this we have earnestly tried to keep the production up and running, but the financial effects of those other misconduct and matters have become crippling.
Over the next weeks we will be contacting any outstanding customers who have booked and paid for tickets for shows that will be affected about the process for refunds. If you have booked but have not yet paid, please do not pay as we cannot guarantee those payments will be able to be refunded. We apologise sincerely for any inconvenience this may cause. Please direct all enquiries to email@example.com'